Easy Street CRM Support
We're a small team of Realtors building for Realtors — you'll hear back from a person.
Contact us
Email support@theeasystreetcrm.com and we'll get back to you within one business day. Include the email address you sign in with and, if something isn't working, a quick description of what you were doing when it happened.
Common questions
Billing & plans — manage your subscription any time in the web app under Settings → Billing. Subscriptions are handled on the web; the mobile app is a free companion for Easy Street accounts.
Password reset — use "Forgot password?" on the sign-in screen, or email us if you're locked out.
Delete your account — in the Easy Street CRM mobile app: Settings → Delete account. On the web: Settings → Your profile → Delete account. Can't sign in? Email support@theeasystreetcrm.com from the address on your account and we'll delete it for you. Deletion is scheduled 30 days out and you can undo it any time before then by signing back in.
What is deleted — after those 30 days we permanently delete your login, every workspace you own and everything in it (contacts, deals, tasks, notes, messages and uploaded files such as photos and documents), your connected Google and Microsoft accounts, and your profile photo and signature in workspaces you belong to.
What is kept — records you added to a workspace someone else owns (a team or brokerage) stay with that workspace, and those workspaces keep your payee details and W-9 for their tax filings. Copies in our backups are removed about 30 days after the deletion.